Privacy Policy

RE/MAX Real Estate Specialists ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.

Information We Collect

Information you provide. When you complete a contact form or communicate with us through this site, we collect the information you share — such as your name, email address, phone number, and the contents of your message.

Information collected automatically. Like most websites, this site collects certain information automatically, including your IP address, browser type, device type, pages visited, and the date and time of your visit. This happens through cookies and analytics tools, which you can control through your browser settings. Links clicked in emails may also be recorded and utilize cookies that connect your later visits.

If You Request Information

When you request information through our website, we collect your name, email address and phone number, other provided information, along with the exact consent wording shown to you, your IP address and the time you submitted it. We keep that consent record so there is no dispute later about what you agreed to.

We also record information on website, ad referrals, and email links including tracking codes and advertising identifiers. Your details may be passed to an agent in our office who may call, text or email you. We may email additional information. We can see whether you opened some of those informational resources and when, including if you come back to them later.

How We Use Your Information

We use the information we collect to respond to your inquiries, provide property information, communicate with you about your real estate needs, improve this website, and comply with real estate regulations. By submitting your phone number, you consent to receiving calls and texts from us; you may opt out at any time by replying STOP.

Information Sharing

We do not sell your personal information. We may share it with our staff and with an agent in our office assigned to assist you, with service providers who help us operate this site and our business, including email delivery, analytics and advertising measurement tools, when required by law, and in connection with a business transfer.

Third-Party Links

This site may link to external websites. We are not responsible for the content or privacy practices of those sites.

Analytics and Advertising

This site uses analytics tools to understand how pages are used, and ad tools to measure which advertising produces enquiries. These services set cookies and may build a profile of your activity across sites. You can opt out through your browser settings or the controls those companies provide.

Email

We send email through third-party delivery services. They process delivery on our behalf and can tell us whether a message was delivered, opened, clicked or refused. Every email has a one-click unsubscribe link and it works immediately. Unsubscribing stops marketing email. It does not cancel the separate permission you gave for an agent to phone or text you. To stop that as well, tell us and we will record it.

Data Retention

We retain your information for as long as needed to serve our clients and to meet our legal and compliance obligations. Records of a request, including the consent wording you were shown and any instruction to stop contacting you, may be kept after you opt out. We keep those specifically so we can show your request was honoured.

Your Rights

You may request a copy of your information, ask us to correct or delete it, or opt out of communications at any time by contacting us at soldbyremaxres@gmail.com. The fastest way to stop marketing email is the unsubscribe link at the bottom of any message we send, which takes effect immediately.

Children's Privacy

This website is not directed at children under 13, and we do not knowingly collect personal information from children.

Security

We take reasonable measures to protect the information submitted through this site. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Policy Updates

We may revise this policy from time to time. Your continued use of the site indicates your acceptance of any changes.

Contact Us

RE/MAX Real Estate Specialists
123 Broadway Street, West Burlington, Iowa 52655
soldbyremaxres@gmail.com